The ideal retail management
solution has to be specific to your needs. In
other words, the solution needs to be flexible
from the outset and able to cope with change.
This is why, over the years, VCSTIMELESS has created
a thorough pre-sales approach based on three phases:
The first phase is to conduct a full site survey
to better understand the retailer’s IT infrastructure
and business processes. This in-depth analysis
of the organisational structure and processes
in each department and retail channel is also
an effective way of working on the retailer’s
strengths and best practices. The initial phase
is essential to prepare the ground at an early
stage and ensure that the solutions proposed are
adapted to the retailer’s current and future
needs.
The second phase is dedicated to third party site
visits, so that prospective customers can see
first-hand how other VCSTIMELESS clients in a
similar field have implemented technology in their
stores or head office.
The final phase involves documenting all the proposed
project plans, key milestones and available resources,
as well as making recommendations, so that every
stage of the project is structured and fully planned
out. This vital document also highlights benefits
for the client and defines the key stages and
level of support offered by VCSTIMELESS.
